Mall Management

Malls provide their retailers with a comfortable environment to rent their space and for customers to visit them. It is not easy to handle everyday visitors because of the complex layout of the mall and its management. The Mall Management system by ICM provides an effective retail solution for customer analytics and manages insights for the retailers. Our mall management system provides real-time data, by using demographics, AI technology, people and vehicle count, and other various other solutions.

BENEFITS – Increase retail avenues. 

                    Enhance marketing across shopping malls and retail shops.

                    Plan shopping mall operations guided by data analytics.

                    Run surveys and collect feedback.

                    Lease efficiently in a data-driven manner.

                    Build shopping mall CRM.

Demographic Analytics

Our Demographic Analytics separates mall visitors according to their age and gender for their mood analysis while moving around space. Diverse demographics are more attractive it becomes for retailers to occupy the space. Demographic helps to target a new audience and also find selling opportunities appealing to prominent demographics.

Mall Management Solution by ICM provides shopping malls and retailers to measure visitor behavior in their stores.

BENEFITS – Keep track of the energy consumption of your entire facility.

                    Track energy reduction and keep a history for creating a baseline.

                    Identify individual machines consuming excess energy for better-optimized systems.

                    Track and forecast energy saving and reduce overall energy consumption.
                    Improve your shopper’s experience. 

Mall Management is a solution for retailers that needs to measure visitor behavior in their stores. It helps them understand what attracts customers, what gets them to make a purchase, and which items give a customer the most brand affinity. It also tracks profitability, occupancy, and trending sales. We help the store predict future behavior and personalize the shopping experience. We collect the purchase history of shoppers and analyze time-stamped data in real-time to create personalized recommendations. Supporting retail stores by providing efficient insights on customer flow, product trends, and other complex problems.