ICM’s charter is to transform the conventional Asset/Property O&M industry. Technology is a crucial cog in the wheel for effecting this transformation. We, at ICM, have a comprehensive and yet modular technology framework and roadmap to deliver superior business outcomes. It is crucially important to inject “Appropriate Technology” to realise returns in the invested technology. We carefully evaluate the impact that the technology injection would create, the enabling conditions and prerequisites for the change required by the operating teams, usability and the value it will create for the customers and end users and most importantly have a solid plan of how to make structural changes (process, team structure, reporting etc) to make the technology injection effective. This holistic approach has delivers outsized benefits to any business and especially the customer experience quotient. With this background, ICM has created a robust Technology framework for Property Management.
Technology is being leveraged by ICM in two distinct areas of Customer eXperience Curation and harnessing Operational efficiencies.
Salient features of our Operations Tech are:
- QR Code based Workforce Management
- Seamless Online & Offline Data Management
- Automated Uptime Monitoring
- Automated Utility Billing
- Automated daily activity checklist management
- Automated Planned & Preventive Maintenance (PPM) management
- Real-time Inventory Management
- Audit Scheduling, Tracking & Reporting
- Space Management
- Real-time MIS, Dashboards & Trackers
Salient features of our customer eXperience Tech are:
- Occupant Data Management
– Occupant Repository Management
– Information Broadcast & Management
– Effective Data Management
- Office/Flats & Residents Management
– Move-In/Move -Out
– Selective access management
– Lease/Tenancy Management
- Access, Visitor & Parking Management
– Integrated Under Vehicle Scanning System (UVSS)
– RFID based Access Control System
– Manage Staff/Security/Daily Help
– In & Out Records
– Daily Help Attendance
– Gate Pass Management
– Integrated Smart Boom Barriers
– Patrolling Management
– Incident Management
- Amenities Management (Amenities & Classes)
– Reservations management
– Usage Rules & Charges Management
- Helpdesk/Hotline for Facility Managers
– Tickets Management
– Category management
– Time & Level based Escalation Matrix
- Financial Management
– Automated bill payments
– Integrated payment gateways
– Integrated report management
CONTACT
+91 9741500007
ADDRESS
Intelligent Community Management Pvt. Ltd.
Bangalore : Utility Block, Bhartiya City, Thanisandra Main Road, Bangalore- 560064, India.
Delhi : E-52, New Manglapuri, Mehrauli (Mandi Road), New Delhi - 110030.
Chennai : 56/7 Nallambakkam Village, Via Vandalur, Chennai – 600048.
enquiry@icm.in